Customer and repair service
Contact
VALLON GmbH
Service
Arbachtalstraße 10
72800 Eningen, Germany
T +49 7121 9855-0
F +49 7121 9855-100
E service@vallon.de
Business hours:
Mon-Thu: 8:00-16:00
Fri: 8:00-12:00
Whether you need consultation, want to place an order, or require repair service – our team is here to help. At VALLON, you don't have to search for the right contact person. One call or email is all it takes.
Our Services
- Comprehensive product consultation across our entire portfolio
- Quick availability check and ordering of original spare parts
- Professional repairs at our facility in Eningen, Germany
- Technical support for all your VALLON systems
Your path to quick repairs
For swift processing of your repair request, please use our form.
After receiving your inquiry, we will contact you to coordinate the next steps.
- Enter a detailed description of the issue - the more precise, the better
- Upload meaningful photos of the problem if needed
- Print the confirmation email and include it with the device

-
Submit a repair order
-
Request technical support
Technical support
Describe your issue to us – we will provide you with quick and expert support for technical questions.
-
Request operating instructions
Operating instructions
Please let us know the type of device and we will send you the corresponding instructions.