Detectors Service FAQ

FAQ – Frequently asked questions

Here you will find the answers

1. Service

2. Quotation

3. Payment

4. Delivery

  • Does VALLON deliver from stock?

    In principle, VALLON detectors are manufactured to order. In some cases, devices are also available directly from stock. Of course, we are at your disposal for clarification of short-term delivery times.

  • What are the opening hours of your incoming and outgoing goods department?

    As a rule, our incoming and outgoing goods department is staffed from Monday to Thursday between 7 a.m. and 3 p.m. and on Friday mornings from 7 a.m. to noon.

  • Can I pick up or deliver my equipment myself?

    If you notify us 48 hours in advance, you are also welcome to pick up or deliver your equipment in person.

  • Can I order VALLON detectors online?

    In the section Detectors > Products, we provide you with a product and parts inquiry on the product detail page. You can use this function to send us your inquiry. Since VALLON products offer a very high degree of customization, an internal review of your request is always necessary. Your personal customer advisor will contact you if there are any questions or will send you an appropriate offer.

5. Product features

No answer to your question?

FAQ sites are helpful, sometimes however a direct contact is the easier solution. Our support team is looking forward to helping you.

Hotline: +49 7121 9855-0